Call answering with the personal touch

Never let a missed call be a missed opportunity – we’ll answer your calls, take your messages and create the right impression for your business.
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What makes HQ different?

Dedicated teams to answer your calls

Time is precious, especially when you’re trying to grow your business. Let us manage your calls for you, leaving you free to focus on what you do best.

Local phone numbers available

A local number will show your customers you’re committed to their market and ready to talk to them. Set one up quickly and easily with our telephone answering service.

Supporting over 40 languages

Answering in the local language is critical when rolling out in new territories. Our call management service has you covered with over 40 languages to choose from.

Fully customized scripts and support

You only get one chance to make a first impression. Make sure it’s the right one with an on-message phone answering and customer support script.

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Your calls forwarded, answered and managed

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Our professional call management service will answer calls from national and international numbers, take your messages, transfer calls to you and even add appointments to your diary for you. Benefit from having a full-time receptionist without the extra salary to pay.

  • Get your calls forwarded to a local or international number
  • Have messages taken and sent on by email
  • Diary handling if you need it
  • Flexible contracts should your requirements change

Supporting thousands of businesses worldwide

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Thousands of businesses around the world already rely on our professional phone answering and call management services. You can set everything up to meet your needs and establish a business presence anywhere in the world. Give clients and partners a local point of contact as you grow your business with minimum risk.

  • Over 4000 locations in more than 100 countries
  • 24/7 call handling for your business
  • We’ll answer with your business name
  • Over 40 languages to choose from
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Live receptionists to create a great impression

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Business is about people, and hearing a human voice on the line will give your organization the personal touch. Our live receptionist will answer with the name of your business, connect the caller to you or take a message in a professional manner that will impress anyone who dials your number.

  • Call answering customized to your business
  • Write scripts for on-brand call answering
  • Have calls forwarded to the right person or department
  • Have calls answered in your choice of 40+ languages
  • Calls can be transferred to local or international numbers

An office with everything you need

On-site support, social spaces, storage - this is more than just an office. It's your office, with a full range of amenities to make working work for you. 

Virtual attendants to forward your calls

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You can’t be available to take calls 24/7, but our virtual attendant service can. We’ll pick up your calls from any country with a professional greeting – either using a customized script or a personally recorded message. With transcripts of your messages emailed to you directly, you can follow up new opportunities ASAP.

  • Take calls from numbers all around the world
  • Have calls forwarded to the right person or department
  • Customize your greeting with a script or voice message
  • Get your voicemails transcribed and sent to your inbox
  • Check your voicemails anytime with our call mailbox
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The most cost-effective telephony solution

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Our telephone answering service is like having a member of staff to manage your calls at a fraction of the cost. With our live receptionists, you can ensure your customers and contacts receive the personal touch, and we can tailor all aspects of the service to you and how you work.

  • Make sure you never miss a call – 24/7
  • Get a local number in any of over 4000 global locations
  • Have calls answered in any of over 40 languages
  • Live receptionist and virtual attendant services
  • No staff or traditional telephony costs

A team to manage your customer queries

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As your business grows, we can help you support your customers. This saves you from the time, complexity and expense of setting up a customer service department. Our trained professionals can answer queries, take orders, set appointments and provide business information to your customers whenever they call in – leaving you to focus on growing the business.

  • Have your customer queries answered in real time
  • We can schedule your bookings for an efficient service
  • We’ll take your orders, verify details and complete transactions
  • You can rely on our team of trained agents
  • Choose the customer support services that suit your business
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Powered by the HQ mobile app

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A global office network in your pocket. Unlock doors to a global office network and more with an HQ account.

  • Search thousands of locations globally, view availability and book instantly
  • Manage your account and any service agreements you have with us
  • Manage your team and get reporting on product usage and spend
  • Available as a mobile App on both iOS and Android
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Let's find the right workspace for you

Our team of professional advisors can help with your business needs.

We lead you through every step:

1
Immediate Response and Consultation
2
Discuss Options and Pricing
3
Book an Optional Tour and Sign Up

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