Dedicated teams to answer your calls
Time is precious, especially when you’re trying to grow your business. Let us manage your calls for you, leaving you free to focus on what you do best.
Call answering with the personal touch
Never let a missed call be a missed opportunity – we’ll answer your calls, take your messages and create the right impression for your business.
Have your calls managed. Effortlessly.
Local phone numbers available
A local number will show your customers you’re committed to their market and ready to talk to them. Set one up quickly and easily with our telephone answering service.
Supporting over 40 languages
Answering in the local language is critical when rolling out in new territories. Our call management service has you covered with over 40 languages to choose from.
Fully customized scripts and support
You only get one chance to make a first impression. Make sure it’s the right one with an on-message phone answering and customer support script.
Your calls forwarded, answered and managed
Our professional call management service will answer calls from national and international numbers, take your messages, transfer calls to you and even add appointments to your diary for you. Benefit from having a full-time receptionist without the extra salary to pay.
- checkGet your calls forwarded to a local or international number
- check Have messages taken and sent on by email
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Supporting thousands of businesses worldwide
Thousands of businesses around the world already rely on our professional phone answering and call management services. You can set everything up to meet your needs and establish a business presence anywhere in the world. Give clients and partners a local point of contact as you grow your business with minimum risk.
- checkOver 4000 locations in more than 100 countries
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- check Over 40 languages to choose from
Live receptionists to create a great impression
Business is about people, and hearing a human voice on the line will give your organization the personal touch. Our live receptionist will answer with the name of your business, connect the caller to you or take a message in a professional manner that will impress anyone who dials your number.
- checkCall answering customized to your business
- check Write scripts for on-brand call answering
- check Have calls forwarded to the right person or department
- check Have calls answered in your choice of 40+ languages
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An office with everything you need
On-site support, social spaces, storage - this is more than just an office. It's your office, with a full range of amenities to make working work for you.
- All types of office space
- On-Site Support Team
- Health And Wellness Facilities
- Cafes and Catering
- 24/7 Access
- Desks in Coworking Spaces
- Phone Booths for Private Calls
- Specialised Spaces
- Bicycle Storage
- Wheelchair Accessible
- On-Site Parking
- Real Address For Your Business
Virtual attendants to forward your calls
You can’t be available to take calls 24/7, but our virtual attendant service can. We’ll pick up your calls from any country with a professional greeting – either using a customized script or a personally recorded message. With transcripts of your messages emailed to you directly, you can follow up new opportunities ASAP.
- checkTake calls from numbers all around the world
- check Have calls forwarded to the right person or department
- check Customize your greeting with a script or voice message
- check Get your voicemails transcribed and sent to your inbox
- check Check your voicemails anytime with our call mailbox
The most cost-effective telephony solution
Our telephone answering service is like having a member of staff to manage your calls at a fraction of the cost. With our live receptionists, you can ensure your customers and contacts receive the personal touch, and we can tailor all aspects of the service to you and how you work.
- checkMake sure you never miss a call – 24/7
- check Get a local number in any of over 4000 global locations
- check Have calls answered in any of over 40 languages
- check Live receptionist and virtual attendant services
- check No staff or traditional telephony costs
A team to manage your customer queries
As your business grows, we can help you support your customers. This saves you from the time, complexity and expense of setting up a customer service department. Our trained professionals can answer queries, take orders, set appointments and provide business information to your customers whenever they call in – leaving you to focus on growing the business.
- checkHave your customer queries answered in real time
- check We can schedule your bookings for an efficient service
- check We’ll take your orders, verify details and complete transactions
- check You can rely on our team of trained agents
- check Choose the customer support services that suit your business
Powered by the HQ mobile app
A global office network in your pocket. Unlock doors to a global office network and more with an HQ account.
- check_circleSearch thousands of locations globally, view availability and book instantly
- check_circleManage your account and any service agreements you have with us
- check_circleManage your team and get reporting on product usage and spend
- check_circleAvailable as a mobile App on both iOS and Android
Let's Find the Right Workspace for you
Our team of professional advisors can help with your business needs.
check_circleA workspace to suit all budgets
check_circleA range of offices, desks, meeting rooms and business addresses
check_circleAccess workspace when and where you need it
check_circleGet set up immediately with no lead times
check_circleAll-inclusive pricing with no capital expenditure
check_circleHave your space set up just as you require
Say hello to the HQ way to work
Submit your details and we’ll show you what makes HQ different.HQ contracts are not rental agreements, leases or tenancies. References on this site to “rent”, “rental” or “rental agreement” are used for convenience and search purposes only to describe the fees for workspace services and do not change the legal nature of the agreement you enter into.
All prices quoted are valid at the time of inquiry. Prices are subject to change and vary depending on the products and services selected, and subject to availability. Terms and conditions apply.